Betting Rules

1. General betting terms

By placing a bet, you confirm that you have read and accepted the applicable rules and that you are legally permitted to use the relevant service. You must provide accurate information when creating and using an account. Fortunica Casino may require age, identity, location or payment verification before accepting bets, processing withdrawals or allowing continued access.

Players must be at least the minimum legal age that applies to the service and must use the website only where online gambling is lawful. You are responsible for checking the laws that apply to you. Access may be restricted where a player is located in a jurisdiction that is not supported or where gambling is prohibited.

Only one personal account may be used unless the website expressly permits otherwise. Accounts must not be shared, sold, transferred or operated for another person. You must keep your login details secure and notify the website promptly if you believe that your account has been accessed without permission.

• All bets must be placed through the approved website, application or other authorised betting interface.
• A bet is normally treated as accepted when it is confirmed and recorded in the account or betting history.
• A bet that has not been confirmed should not be assumed to have been accepted.
• Players should check the selection, stake, odds, market and potential return before confirming a bet.
• Fortunica Casino may refuse, limit, suspend or cancel a bet where permitted by the applicable rules.

The available stake, odds, markets and betting options may change. Any displayed information is provided for general guidance and may be updated before a bet is confirmed. The rules shown for a particular product or market take priority where they contain more specific information.

2. Placing and confirming bets

Before confirming a bet, review all details carefully. This includes the event or game, selection, market, odds, stake, combination of selections and any applicable conditions. Once accepted, a bet generally cannot be changed or withdrawn by the player unless a specific feature or rule allows it.

A bet may be rejected or remain pending if there is a connection problem, an interruption to the betting service, a payment issue, a market suspension, an error in the displayed information or another technical or operational reason. If the same bet appears to have been submitted more than once, do not continue placing bets. Check the account history first.

Where a market is suspended, bets may not be accepted until the market is reopened. A bet placed shortly before a material change in an event or game may be subject to review under the applicable market rules. This can include situations involving a result, cancellation, interruption, pricing error or other significant event.

Errors and irregular bets

If a clear error affects odds, market information, settlement details or another important part of a bet, the bet may be reviewed and corrected or cancelled in accordance with the applicable rules. A clear error may include an obvious pricing, display, technical or data error. Where a correction or cancellation is required, the affected account balance and bet history may be adjusted.

Fortunica Casino may also review activity that appears irregular, fraudulent, abusive or inconsistent with the website rules. This may include the use of prohibited software, multiple accounts, payment methods belonging to another person, misleading information or attempts to exploit a technical issue.

3. Results, settlement and returns

Bets are settled using the official result or settlement information applicable to the relevant market, game or event. Settlement may occur after the event has ended, after the result has been confirmed or after any required review has been completed. The final result is determined according to the market rules, not solely by a live display, commentary or third-party information.

If an event or game is cancelled, postponed, abandoned, interrupted or materially changed, the relevant market rules will determine whether bets remain valid, are carried forward or are cancelled. Different rules may apply to individual bets, combination bets and markets that have already been determined before an interruption.

• Winning returns are credited after the relevant bet has been settled.
• Losing bets are deducted according to the recorded stake and settlement result.
• Void or cancelled bets are generally returned without a winning return, subject to the applicable market rules.
• Combination bets may be affected if one or more selections are void, cancelled or otherwise changed.
• Any applicable taxes, charges or payment deductions may affect the amount received.

A settlement decision may be corrected if new information, an administrative mistake, a technical issue or an official result change shows that the original settlement was incorrect. Any correction will be reflected in the account history where possible.

Displayed odds and potential returns may not include every condition that applies to a market. Players should read the market description and any related information before placing a bet. A potential return is not a guarantee that a bet will be accepted or that the same amount will be available after settlement.

4. Payments, withdrawals and account checks

Deposits and withdrawals must be made using an approved payment method and in accordance with the payment information displayed on the website. A payment method may need to belong to the account holder. Fortunica Casino may delay, reject or reverse a transaction if verification is incomplete, the payment cannot be authorised or the transaction does not meet the applicable rules.

Before a withdrawal is processed, the account may be subject to identity, age, location, payment or security checks. Players should provide requested information promptly and ensure that documents are current, clear and accurate. Processing times can vary depending on the payment provider, verification requirements, weekends, public holidays and other operational factors.

Account balances should be checked regularly. If you believe a deposit, withdrawal, bet, return or account adjustment is incorrect, contact the website through the available support channel and provide the relevant transaction or bet details. Do not send passwords or sensitive payment information through an insecure or unauthorised channel.

Funds must not be used for unlawful activity or in a way that breaches applicable anti-money laundering, counter-terrorism financing or financial crime requirements. Where required, the website may retain information, restrict an account or report activity to an appropriate authority.

5. Technical issues, complaints and responsible play

Online betting depends on internet access, devices, software, payment services and other systems. Fortunica Casino is not responsible for losses caused by a player’s device, internet connection, browser, software, power supply or failure to follow the website’s instructions. If a technical issue affects a bet, stop using the affected feature and check the account history before taking further action.

If you disagree with a bet acceptance, result, settlement or account decision, raise the matter through the website’s available complaints or support process. Include your account identifier where appropriate, the date and time of the issue, the relevant bet or transaction reference and a clear explanation. Reviews are carried out using available account records, system data and the applicable rules.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never bet with money needed for living costs. Take regular breaks, avoid gambling when upset or under the influence of alcohol, and do not chase losses.

• Use available deposit, spending, loss or session controls where offered.
• Consider taking a break or closing your account if gambling is no longer enjoyable.
• Ask for help if gambling is affecting your finances, relationships, work or wellbeing.
• Do not gamble on behalf of another person or encourage underage gambling.
• Review the Responsible Gambling page for further information and available support options in Australia.

These Betting Rules may be updated from time to time. The version displayed on the website applies to bets placed after the relevant update, unless the website or applicable law requires another approach. If any part of these rules conflicts with mandatory Australian law, the mandatory legal requirement will apply.